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Information Services uses IBM's Tivoli Identity Management (ITIM) system to request access to UTMB's information resources. Except for the instances below, access requests will be made via ITIM by the department's trusted requestor. If you do not know who your trusted requestor is, click here to look up your trusted requestor.

Requesting Access if ITIM is unavailable - if ITIM is not available and a trusted requestor has an emergency request, contact the Service Desk at ishelp.utmb.edu or call (409)772-5200. A ticket will be created and Access Management will be paged. Please include the user's name and what access is needed. IS will only respond to these requests if they are made by a Trusted Requestor (TR). After ITIM is back online, the TR will need to go online and make the same request. This information is needed for automation and audit purposes.

Clinical Forms

ISSA Security Load Form


LIS Service Request
- To request services within Cerner Applications



Miscellaneous Forms

Trusted Requester Authorization Form
- This form serves as documentation for who is authorized to sign as a Trusted Requester for your department on issues related to Information Resources.

Focus Access Form


Patient Care Systems Change Request Form
- used to interactively request changes in patient care systems.

SIS/TSTC Access Form




Non-Disclosure Forms


UTMB Employee Nondisclosure
- The University of Texas Medical Branch at Galveston Information Resources Security Acknowledgement and Nondisclosure Agreement form for UTMB Employees

Non UTMB Employee Nondisclosure
- The University of Texas Medical Branch at Galveston Information Resources Security Acknowledgement and Nondisclosure Agreement Form for Non-UTMB Employees and Visiting Students

Student Nondisclosure
- The University of Texas Medical Branch at Galveston Information Resources Security Acknowledgement and Nondisclosure Agreement for UTMB Students.



Operations Forms


Request to Add a Mainframe Report to An Existing EHCO group

Request for Modification of CSAR Production Schedule

Request for Production Add to CSAR Scheduling System

Request to Modify Production Job Proc/Userparm/Copylib

The UTMB IS web site is maintained by IS Enterprise Systems and IS Operations.