Galveston County Daily News, Oct. 20, 2009

Housekeepers in large hospitals have a thankless but necessary task says UTMB Dr. Michael Warren in his It's Your Health column. "Housekeepers are caring men and women, professionally trained in both hospital-cleaning techniques and interpersonal skills. They understand a patient's right to confidentiality and privacy, and they know when not to clean a room," he wrote.